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ENGRAVING

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BUSINESS ITEMS
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SERVICES
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    Much More!

Stamps.com - Sign up now.

 

Are you interested in learning more about our website 
and what having a website could mean for your business?  
We were featured in The Engravers Journal Magazine 
regarding just that. Have a look!


Do You Need A Website? YES! NO! Maybe? Part 1
http://www.engraversjournal.com/article.php/2301/index.html

Do You Need A Website? YES! NO! Maybe? Part 2
http://www.engraversjournal.com/article.php/2310/index.html


We are very proud of the service we offer,
but even more proud of the feedback we get from our clients.

Here's just a few of our favorites.
Please feel free to leave us some feedback of your own.
We are always glad to hear from you.


2/6/2008

Hi Roger,

Just a quick note to let you know the embosser is now sitting on my desk safe and sound. I would like to thank you for coming up with a finished product that our school will proudly use daily! I appreciate the extra effort you put into this as I know the font created a bit of a challenge, but it came out beautifully!

Thank you again. It’s rewarding to do business with someone who cares as much about their work as I do mine!

Best Regards,

Nanci Costa
Director of Student Records
Boson Reed College

Libertas Per Scientiam
“Freedom Through Knowledge"


1/21/08

Just a note of thanks for the recently completed plaque  in my Dad's memory that has been added to the memorial at the tower in Rougham, England.  It looks wonderful and I'm so appreciative of your efforts and timeliness in completing it.

Best regards.
Barbara Brooks

1/7/2008

Thank you very much for responding. I have received the brass plate and I am very pleased with it. It will look beautiful on my front door. If I ever need anything else engraved, I will go to R&W first. It is not very often nowadays that the happiness of the customer is the chief priority.

Thank you very much, and thanks one more time,

Robert Nowicki


Roger,
 
You deserve the Medal of Honor yourself for what you are doing for the 94th Bomb Group.  On behalf of my uncle and my entire family, thank you very much for what you have done for all those amazingly brave airmen.

Best regards, and merry Christmas,

Ernest P. Algorri
(December 18, 2007)

Hi Roger, 

Just wanted to thank you for the embosser dies; everyone here is pleased.  Thank you for taking care of it for us. 

Patricia Jacob 

The Art Institute of Pittsburgh

Online Division
Registrar Assistant


Roger Bastarache is the owner and he and his wife are awesome.  I have never had anything done that has not been excellent.   

V. Louise Reid
Assistant Town Manager
Town of
Old Orchard Beach
 


We are all very pleased with the time from placing an order to when it is received and installed.  It is as good as we had ever hoped for.
 
In addition, we are very happy with the quality of the plaques, and the excellent way in which you have handled the few complications (not your fault) which arose with some orders.
 
So I think that all in all, R&W Engraving rates an A+.
 
Best regards,
John

Sir

On behalf of all the members of the Rougham Tower Association here at Rougham, England ,that was once home to the 94th Bomb Group I would like to say how pleased  we are by the professionalism and service  concerning all aspects of your plaques.

 All our visitors to the museum, from "both sides of the pond "are impressed  by the  enhancement to  the finish of the already emotive memorial, with its brickwork and mounted engine .
Thank you for coverage on your own website.
 
Clifford Fullam
Assistant Editor /Archive to the RTA

Dear Roger,

Thanks so much for the embosser! It is absolutely beautiful, and I can't wait to use it on the certificates I am making!

Sincerely,
Jennifer Jimenez
Girl Scouts
Greater New York


Bom dia Roger,

I wanted to let you know that the embosser arrived well in New York
and later in my hands in Rio de Janeiro.

Best regards,  Enrique


Received the embosser - thank you so very much!  It was just what I had in mind!  I will keep you in mind for further purchases.

God Bless!


Roger

What a lovely job you did.
Thank you so much, it's great!
I will highly recommend your service and you are just so nice to deal with.

Regards,
Colleen
Choctaw OK


Nice Plaque.  What a job you did WOW!!  The brownie points I got will last a while.
Thank you.
Mike


Hi Roger,

I got the die.  It's terrific!  Thanks so much for doing such a great job and getting it to me so quickly.  I look forward to placing more orders.
Best, Judy
 

Thank you, Roger.   You've been excellent about communicating.  I look forward to working with you on our other products.

Happy Holidays.   Teri


Storm Gage
Wednesday, July 21, 2004
Called in and ordered notary supplies - these folks made this process extremely easy ordering over the telephone. :)

Storm Gage Cape Elizabeth, Maine


Steve Greve
B1uesboy Amplifiers
Wednesday, August 18, 2004
Finally your great engraving appears on my website. Super high quality and my customers love it!

Warmest regards,

Steve Greve Maine Beach Store B1uesboy Amplifiers 11 Western Avenue Topsham, Maine 04086


Roger,

We recently bought a plaque from you.  Outstanding job on the layout and the engraving!  Appreciate the "Speedy" turn around time!

Thanks again.
Paul


Roger,

We presented the plaque ESD Portland (USCG) bought from you recently.  You did a fantastic job on the engraving!  You also provided a "Speedy" turn around time for getting it to us!  Thank you very much.  Any other plaques we need, I'll call you first!

Thanks again.
Paul J. Schlosser

ESD South Portland / WG-12


Hi Roger,

Your package arrived in good shape.  I like it! I will order again in the near future.

Thank you.

Mitsuhiro Aota
Nagaokakyo, Kyoto 617-0826
Japan


Thank you, Roger. I did receive it on Saturday and it works great.  I will keep you in mind for my future gift giving.  The recipients really like their new embossers.

Best Regards,
Amy


Good Morning,

Just wanted to give you a quick thank you and tell you how wonderful the medallion came out!  President Cassidy was pleased - thanks again.

Tina


Thank you SO much, for your quick and courteous help over the telephone.  I called in a state of desperation and was instantly calmed by your knowledge and expertise.  I can't tell you what a turn around it has been for me today, as I called quite frazzled and hung up with such a sense of peace.

I am attaching the picture of Ely for his Service Animal Identification Card and if there is anything else that I need to do, please don't hesitate to contact me.

Sincerely,

S. M. Mason


Roger,

I received the Gumby Award in the mail today and wanted to let you know what a great job you did!  I showed my boss and he was very impressed.  I will be in touch when they decide whose name to use for the 2004 award.  (and I will send you another Gumby)

Thanks again,

Jane Fisher
Sprague Energy
Industrial Marketing
Two International Drive, Ste 200
Portsmouth
, NH 03801


Good Morning Roger,
 
I received the embosser last week and have not had a chance to thank you for your excellent service and craftmanship of the seal.  I am very pleased with the embosser itself and suits my needs perfectly.  I am already thinking about making a another die for other occasions.
 
Thanks again,
 
Valentin Torres

Every once in a while you find a company that goes the extra mile in customer service, and R&W Engraving and Quick Copy is one of them. I try to recommend this company to everyone and anyone who asks. Thanks for all of your help and patience!!!

Anne Watson
University of New England
Tuesday, December 02, 2003


Roger,

Glad to know you are doing these for me. I never could find anyone that did as nice work as the work you did for us at William Arthur or for me on our earlier boat, Papyrus.

Bill

Flowers from Kennebunk Middle SchoolWe received flowers today (6/18/2003)!

Card Reads:
 
Thank you for all your help.
The staff at Kennebunk Middle School

 


Dear Roger,
 
Thank you so much for all of your help and work creating our awards.  Our awards night was lovely and everyone seemed very pleased with the new designs.  I really appreciate your time and effort to make this work very smoothly for us.  We will look forward to working with you again next year on our awards!
 
With many thanks,
Amy Delorge
Biddeford Middle School Band

Hello Roger,

I never thanked you for the speedy turn around for the engraved labels for my KLVX project in Las Vegas. The labels looked great.

As promised, you are now my engraver of choice. I have a project in Germany that is coming to a close, and I am going to need labels. 

Thanks for the great work, and I look forward to sending my business your way very soon.

Don Fox 
SignaSys Inc.


Folks,

Received my embosser yesterday and it is perfect. Great job at a great price. Thanks for the wonderful service. I passed your name along...

Bob Rosenbaum


Roger,
I just wanted to thank you very much for the lapel pins.
They look great!!  Also, thank you for the speedy delivery.
Michelle
Waterboro Twirlers

Dear R&W Engraving,

I don't usually take the time to do this sort of thing, but I felt it was necessary to commend you on the entire ordering process from you. It's rare these days to get polite, competent service -- and get a terrific product delivered in such a short period of time. I greatly appreciate this.

Sincerely,
Chris Carskaddan
(3/20/2003)


I just received the shipment of the embosser and stamp. They look great! Great service and right on time - even with out-of-state mail to Ohio. I will recommend you to others. Thanks, Rob


Dear Roger -

I just finished printing, assembling and embossing my husband's retirement announcements. I am absolutely THRILLED with the outcome. His embossed Master's Badge is the icing on the cake! I cannot thank you enough for the outstanding product you created, especially when every other company I contacted said they could not work with the images I had. I wish I had found you first and saved myself the heartache!!

My husband was deeply impressed with the embossing as it lends an air of quiet elegance to the simplicity of the announcement design. He was impressed enough to request I create courtesy copies for his commanding officers!

Thank you, thank you, thank you so much for helping to complete the vision I had for honoring my husband's retirement from so many years of service!

Sincerely,

JulieAnn Anderson
Moore, OK


Hi Roger
Thank you for your help this morning. I'll be contacting you later. By-the-way, your website is great!
Take care
Denise J. Day


Yes! Your great customer care more than makes up for the postage cost! As a 30-year merchant, I am VERY impressed. Keep up the great work. I'll keep passing your web site around to my friends!
Beth

Roger

Just to confirm that we received today the Aberko seal you prepared and we are delighted by both the quality of the seal and your prompt service. We will recommend you to our clients.
Thanks & regards
Paul Aston

Great! It's been hard to find a doggy MedicAlert tag. You might be interested to know that your site was listed on the Canine Epilepsy ListServe as a source! There are a surprising number of us with dogs with seizures, so I hope it sends you lots of business. Certainly, your customer service is extraordinary --- I'm a merchant, so it is not said lightly!

Beth

Thank you so much for your prompt attention to my order. I got the embosser yesterday, and I am very happy with it! Thank you again!!

Ebele


I just wanted to send you a "Thank You" for sending the embosser. We received it today, and I'm very pleased!
- Christine


For those ULC Ministers who would like to have a personal, customized seal or embosser to apply to official documents, the company listed below offers an excellent product at a very good price:
R & W ENGRAVING
30 Morin Street 
Biddeford, ME 04005-4413
Phone: 207 286-3020(Talkwith Roger )
Fax: 207 286-3021
A complete product line may be viewed at: www.rwengraving.com
I ordered an embosser which has Universal Life Church in the upper arc, ULC in the middle of the die and my name on the lower arc. It arrived within a week after ordering. The imprint is clear and legible and stamps an attractive official seal. Cost for an IDEAL No.1 Pocket embosser with case, $31.95.
May this be useful in your Ministry. In His name.
Rev. Stephen Apthorp
ULC Minister
Massachusetts
Roger, thanks for your advice, your help and the great stamp.
Steve+

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